As every saree is handwoven and made to order in small batches, we're unable to accept returns for reasons such as sizing, change of mind, or personal preference.
That said, we would be happy to accept a return in case there is any manufacturing defect. If your order arrives with a genuine manufacturing defect, please raise a request within 48 hours of delivery by sharing clear images of the issue, and our team will guide you through the resolution — including a replacement or refund where appropriate.
Please note: as our sarees are handcrafted and handwoven, slight variations in colour, weave, or texture are natural and are not considered manufacturing defects.
Where a return is approved, the refund will be processed to the original mode of payment used at the time of purchase. Please allow a few business days for the amount to reflect in your account.
Orders can be cancelled only before they are shipped. Once an order has been dispatched, it cannot be cancelled directly.
If an order has already been shipped and is out for delivery, we request you to please not accept the package at the time of delivery. The order will be returned to us by the courier partner.
Once the returned shipment is received and verified at our warehouse, the refund will be processed to the original payment method.
Handled with care, every step of the way.